Introducing Self Service Workflow Management in Finance Sector

Challenges
Implementing the new self-service workflow management service and creating new workflows from the old system, in a tight schedule for

• Portals;
• Workflows;
• Structured file storage (library);
• Data exchange front-end (data forms);
• Quizzes;
• Surveys.

The implementation covered all departments of the bank, nearly 3.000 users, with support to key-users.
Data migration

Background
Due to the ownership change of the bank, the following options were available:

• Further use of complex business support systems provided by previous owner (high license cost and risky support);
• Implementation of a new business support system.

The management of the bank was convinced to use SharePoint, as their new work-flow system. Mortoff proposed the Nintex component made it possible to highly involve coworkers in the workflow formation.

The goal of the project
Our solution:

• Detached the bank from the previous owner's environment;
• Implemented the system documents and workflows;
• Created the site structure used in the old system with optimizations;
• Knowledge transfer and training to the key users;
• Data migration.

Results and returns
All the functionalities of the previous system had been replaced by the SharePoint/Nintex components and also by the custom-built applications and components with system-wide optimizations. Nearly 80 – banking process, covering business support – Nintex workflows were formated.

Future plans
Expand the SharePoint and Nintex environment in other areas of the bank, discussions have been started already.

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